Appliance Repair in Green Bay, WI
Fridge warm, dryer cold, washer full of water? A local technician looks at it, gives you the price before any repair starts, and fixes it on the spot when we have the part on hand. Same-day visits are often available when you call before [cutoff time].
- Price quoted before the work starts
- Most major brands
- [__-day parts and labor warranty]
- [Insured]
Appliance repair in Green Bay: the short version
We repair refrigerators, freezers, washers, dryers, dishwashers, ovens, ranges and microwaves across Green Bay and Brown County. Most repairs land between about $130 and $450, depending on the appliance and the part. You get the price before we start, and if a repair doesn't make sense, we'll tell you so.
What Green Bay does to appliances
A few local things explain a lot of the calls on this side of Lake Michigan.
Cold
Green Bay sits below freezing about 144 days a year, going by the 1991 to 2020 average. A crushed or lint-packed dryer vent is one of the most common reasons a dryer needs two cycles, and winter laundry makes it worse.
Garage and basement fridges
Many refrigerators aren't built to run in an unheated space in January. The compressor can rarely cycle on, and the freezer can warm up.
Hard water
Green Bay Water lists its hardness at 130 mg/L, about 7.5 grains per gallon, which counts as hard. Mineral scale clogs dishwasher spray arms and the small screens in water inlet valves, and it's a common cause of cloudy glasses. That figure covers Green Bay Water customers; De Pere, Howard and others can differ, so check your own utility's yearly report.
Basement laundry
If your washer is down there, a slow hose or door-seal leak can run for a while before you notice. Look at the floor behind it once a month.
Game weekends
On Packers home weekends, Titletown Gameday Live opens four hours before kickoff and plenty of kitchens turn into hosting headquarters. If your fridge, oven or ice maker has been acting up, the day before is a bad time to find out.
Newer machines
Modern appliances carry more control boards and sensors, so a small failure can mean a bigger bill than it used to. We'll tell you plainly when a board isn't worth replacing.
How we handle price, fees and warranty
Most of the frustration in appliance repair comes down to three things: a fee that buys no answer, a price that changes at the door, and a repair that doesn't last. Here is how we deal with each.
The price comes first
After diagnosis you get parts and labor as one number, and you decide yes or no.
Diagnostic fee
The diagnostic fee is [$__] and [it is credited toward the repair if you go ahead / it is separate from the repair].
Warranty
Repairs carry a [__-day] parts and labor warranty.
Appliance repair services in Green Bay
Tell us what it's doing, not what you think is broken. The symptom usually points straight to the part. Here is what we see most often and what usually sits behind it.
Refrigerator and freezer repair
- Fridge warm but the freezer is cold? That's usually airflow: a failed evaporator fan motor, a stuck damper or a frosted-over evaporator.
- Not cooling at all? Dirty condenser coils, a bad start relay or a failing compressor.
- Frost building up in the freezer? Often the defrost heater, the defrost thermostat or the control that runs them.
- Ice maker stopped? A frozen fill tube, a weak water inlet valve or a dead ice maker module.
- Water on the floor? A clogged defrost drain or a loose water line is the usual cause.
- Humming, buzzing or rattling? Usually a fan motor.
A compressor or sealed-system failure is the one repair where replacing an older fridge often makes more sense. If that's what we find, we'll say so.
Dryer repair
- No heat? On an electric dryer, the heating element or thermal fuse. On a gas dryer, the igniter.
- Takes two cycles to dry a load? A restricted vent or a lint-packed duct comes first.
- Won't start? The door switch, the thermal fuse or the start switch.
- Thumping or squealing? Worn drum rollers, an idler pulley or the belt.
- Hot to the touch or smells like burning? Stop using it and unplug it. Lint buildup and a failed thermostat are the usual suspects.
Washing machine repair
- Won't drain? A clogged pump filter, a kinked hose or a failed drain pump.
- Won't spin? The lid switch or door lock, a worn belt, or the motor coupler.
- Leaking? Hoses, the door boot on a front-loader, or the pump.
- Banging on spin? Worn suspension or shock pads, or tired tub bearings. Check the load balance first.
- Won't start, or the lid light is flashing? Often the lid lock or lid switch.
- Slow to fill? Scale-clogged inlet screens, which is common with hard water.
- Front-loader smells musty? A dirty door seal and detergent buildup.
Dishwasher repair
- Won't drain? A clogged filter, a bad drain pump, or a new garbage disposal installed without knocking out the plug.
- Dishes still dirty? Clogged spray arms, mineral scale, a weak wash pump or a failing inlet valve.
- Glasses cloudy? Usually a mineral film from hard water.
- Leaking at the door? The door gasket first, then hose clamps and the pump seal.
- Won't start? The door latch or the control board.
Oven, stove and range repair
- Oven not heating? The bake element on electric, the igniter on gas, or the temperature sensor.
- Uneven baking? A weak sensor or element, or a door that doesn't seal.
- Gas burner won't light? Clogged burner ports or a worn igniter or spark module.
- Door won't close or has come loose? Hinges and springs are replaceable.
- Self-clean won't finish? The door lock.
Microwave repair
A microwave that runs but doesn't heat usually has a failed high-voltage part. Those hold a charge even when unplugged, so don't open it. A basic countertop microwave rarely justifies a repair. Over-the-range and built-in models often do.
Also on the list
[Standalone ice makers, wine coolers and garbage disposals.]
Not sure what's wrong? Describe the symptom, add the error code if there is one, and [send a photo of the model tag with the form]. We'll tell you what we think before you book.
What does appliance repair cost in Green Bay?
Typical repair totals run about $130 to $450, depending on the appliance. Replacing a major appliance often costs $800 to $2,500, so repair usually wins when the failed part is a common wear item. The ranges below are typical totals for common repairs. Your quote depends on the part, the model and its age, and it's given before any work starts.
| Appliance | Typical repair | What pushes it higher |
|---|---|---|
| Refrigerator | $200 to $450 | Sealed-system work or a control board |
| Oven or range | $180 to $400 | Control board or a gas valve |
| Washer | $150 to $350 | Tub bearings or a control board |
| Dishwasher | $150 to $300 | Wash pump or control board |
| Dryer | $130 to $300 | Gas valve or control board |
The diagnostic fee is [$__], and [it is credited toward the repair if you go ahead].
Should you repair it or replace it?
A simple rule works for most homes: if the repair costs more than about half the price of a comparable new appliance, replace it. A second major repair within a year points the same way.
Repair it when
- The failed part is a common wear item, such as a belt, igniter, drain pump, heating element, door switch or gasket.
- The quote is well under half the cost of new.
Replace it when
- An older refrigerator has a sealed-system failure.
- An older washer has failed tub bearings.
- The same machine keeps coming back.
Control boards are the grey area. Compare the board's price to a new machine before you decide, and ask what else in the machine is wearing out.
Check rebates before you buy. Wisconsin's Focus on Energy runs appliance rebate and recycling programs, and terms change with your utility, so check focusonenergy.com first.
How a repair visit works
- You call or send the form. Tell us the appliance, the brand, what it's doing and any error code. Find the model and serial number on the sticker, usually inside the door frame or on the back.
- We give you an arrival window of [__ hours].
- Before we arrive, clear a path to the appliance. For a fridge, move food to a cooler if you can.
- We test the machine and find the part that actually failed, instead of swapping parts and hoping.
- You get one number for parts and labor. You say yes or no.
- We make the repair and [run the appliance through a cycle before we leave].
- You get the warranty terms in writing: [__ days, parts and labor].
Same-day, honestly
Same-day repair means a same-day diagnosis. Finishing the repair that day depends on the part. [We carry common parts such as belts, igniters, pumps, door switches and heating elements.] If a part has to be ordered, we tell you that on the spot and give you a realistic timeline.
Who you're dealing with
I'm [Technician name]. I've repaired appliances in the Green Bay area for [__ years], and [training or certifications, such as manufacturer training or EPA Section 608 for refrigerant work]. When you call (920) 429-5435, [you reach us directly]. The person who diagnoses your machine is the one who gives you the price.
Before you hire anyone, including us, check these
- A real company name, a local address and a phone number that rings locally.
- Insurance, and what it covers.
- A written estimate before any repair, with the diagnostic fee spelled out.
- A warranty on parts and labor, in writing.
- Reviews on sites you can verify, such as Google, Yelp, BBB or Facebook, not only on the company's own page.
- Who is actually coming to your door: the company you called, or a subcontractor sent by a call center.
What customers say
[Three to five real reviews. Format: first name, area, appliance, and where the review lives.]
Appliance repair near you in Brown County
We cover the Green Bay area. Here is where we work, with the ZIP codes.
| Area | ZIP code | Good to know |
|---|---|---|
| Green Bay | 54301, 54302, 54303, 54304 | Downtown through the east and west sides, along the Fox River and around Lambeau Field |
| Ashwaubenon | 54304 | Home to Titletown and the Resch Center |
| De Pere | 54115 | Across the Fox River, near St. Norbert College and the Lock and Dam Historic District |
| Howard | 54313 | Near Pamperin Park and the Mountain-Bay State Trail |
| Bellevue | 54311 | On the east side of the Green Bay area |
| Suamico | 54173 | North of Green Bay |
| Hobart | 54155 | West of Green Bay |
| Pulaski | 54162 | Northwest of Green Bay |
| Greenleaf and Denmark | 54126, 54208 | Call to confirm your visit window |
[Wrightstown, ZIP 54180, only if you serve it.]
Whether you're on the west side near Lambeau Field and Titletown, in De Pere across the river, or out in Howard, Suamico or Hobart, the price rules above are the same. Not on the list? Call anyway. [State your travel limit.]
Brands we repair
[Confirm each brand below and delete any you don't service.]
- Whirlpool
- Maytag
- KitchenAid
- Amana
- GE
- Frigidaire
- Electrolux
- Kenmore
- Samsung
- LG
- Bosch
- Speed Queen
If your brand isn't listed, call and ask. Have the model number ready, since it tells us the exact parts.
Landlords and property managers
Rentals around De Pere and Green Bay need quick turnarounds. [Call about scheduling and invoicing for more than one unit.]
Appliance repair questions Green Bay homeowners ask
How much does appliance repair cost in Green Bay?
Most repairs run about $130 to $450. Refrigerators are $200 to $450, ovens and ranges $180 to $400, washers $150 to $350, dishwashers $150 to $300 and dryers $130 to $300. You get one price for parts and labor before any work starts, plus a diagnostic fee of [$__].
Do you charge a diagnostic fee, and is it credited to the repair?
Yes, the diagnostic fee is [$__]. [It is credited toward the repair if you go ahead.] It covers the visit and the testing needed to find what failed, so the price you get afterward is based on the real problem, not a guess.
Is same-day appliance repair realistic?
Often, yes, for the visit. We can usually diagnose the same day when you call early. Finishing that day depends on the part. If we have it, we fix it on the spot. If it has to be ordered, we tell you right away and give you a realistic timeline.
Is it worth repairing an appliance, or should I replace it?
Use the half rule. If the repair costs more than about half the price of a comparable new appliance, replace it, and a second major repair within a year points the same way. Belts, igniters, pumps and elements are usually worth fixing. Sealed-system failures on older fridges often are not.
Why is my dryer not heating?
On an electric dryer, the usual causes are a failed heating element or a blown thermal fuse, and sometimes a breaker that tripped on one side. On a gas dryer, it's usually the igniter. A clogged vent can trip the safety parts too. Unplug before you check, and if you smell gas, leave and call 911.
Why is my fridge warm but the freezer is cold?
That usually means cold air isn't reaching the fridge side. Common causes are a failed evaporator fan motor, a stuck damper, or frost blocking the airflow after a defrost problem. Check that food isn't blocking the vents inside. If the freezer is warming up too, call us soon so you don't lose the food.
How long does food stay safe when a fridge or freezer stops working?
Under USDA guidance, an unopened refrigerator keeps food safe for about four hours. A full freezer holds for about 48 hours with the door shut, and a half-full one about 24. Keep the doors closed, move food to a cooler with ice if you can, and call us.
Why is my washer not draining?
Start with the basics: a clogged pump filter, a kinked or blocked drain hose, or a small item stuck in the pump. If the water still won't leave, the drain pump has probably failed. Unplug the washer first, and expect water on the floor if you open the pump filter.
Why are my dishwasher glasses cloudy?
Cloudy glasses are usually a mineral film from hard water. Green Bay Water reports 130 mg/L hardness, about 7.5 grains per gallon. A dishwasher descaler and rinse aid often clear it. If the cloudiness is etching, a permanent fine scratching of the glass, it won't wash off. Other utilities in the area may differ.
What should I do before the technician arrives?
Find the model and serial number sticker and note any error code. Write down when the problem started and what it does. Clear a path to the appliance, and for a fridge, move food to a cooler if you can. Don't take the appliance apart, since it makes diagnosis harder and can complicate a warranty claim.
How can I tell a real local repair company from a call center?
Look for a company name, a local address and a number that rings locally. Ask who will actually come to your door and whether they're insured. Get a written estimate with the diagnostic fee spelled out, and a written warranty. Check reviews on Google, Yelp or BBB, not just the company's own site.
Which brands and areas do you cover?
[Whirlpool, Maytag, KitchenAid, Amana, GE, Frigidaire, Electrolux, Kenmore, Samsung, LG, Bosch and Speed Queen.] We cover Green Bay, Ashwaubenon, De Pere, Howard, Bellevue, Suamico, Hobart, Pulaski and nearby ZIP codes: 54301, 54302, 54303, 54304, 54311, 54313, 54115 and 54173.
What does your warranty cover?
[Repairs carry a __-day warranty on parts and labor. If the same part fails again in that time, we fix it at no charge.]
Call for appliance repair in Green Bay
Call (920) 429-5435, Monday to Saturday, 7 AM to 7 PM. Or send the form with the appliance, brand, what it's doing and the model number, and we'll get back to you [within __].